Members and their workers can now check the vaccination status of their family members thanks to an update to the Service Victoria app. 

Families can add the COVID-19 digital certificates of everyone on their Medicare card to their Service Victoria app, making it easy to see the vaccination status of families by checking a single smartphone. 

• If the certificates for all family members have been added, you will see each person’s name, a green tick on a white background and ‘Valid certificate’. 
• If the people they’ve checked in don’t have their certificate added, you will see their name, a question mark in a red circle and ‘No certificate’.  

 The Service Victoria app is just one way for members to show their proof of vaccination. Accepted forms of proof of vaccination are: 

• COVID-19 digital certificate via the Service Victoria app. 
• COVID-19 digital certificate saved to a smartphone wallet. 
• Printed copy of COVID-19 digital certificate. 
• Printed copy of immunisation history statement. 
• Eligible proof of vaccination exemption. 

For more information, visit: How to check the vaccination status of your customers.

Resources to support workers to check the vaccination status of their customers can be found on the updated signs, posters and templates page. 

Thank you for doing your bit to keep our industry COVIDSafe.  

Please be reminded that the MBV team is here to support you. If you have any questions, please call us on (03) 9411 4555 for assistance.